These folks cancelled my policy after a month due to a ticket years ago. While i understand about tickets, the agent, Emily, who first reached out to me at the beginning of the month should have properly explained this issue so I can get my $376 back and move on. Instead she kept calling about the beacon and a certificate. She (not Tony because he was clueless every time I called, but Karin) waited until last night to tell me my policy is cancelled at the end of February… a day away….. State Farm are definitely not good neighbors, just greedy folks who fail to communicate properly.

It’s always a pleasure speaking with the office staff. They are always so nice and informative to questions or concerns I have. I have moved a couple times and refuse to switch to an office closer to me.

Tony Burris with State Farm has been my insurance agent for years. His staff is always kind and friendly. Every time I call, I am treated with respect and given superb service. The insurance agent, Andrea, always meets my needs and addresses my concerns in a professional manner. I'm so glad to have an agent and staff that still value their customers and give great customer service!